Make sure your controller device and the main engine is connected over the same Wi-Fi network.

Maybe the connected phone is having a poor internet connection in that case, solve the internet issue and the problem will be fixed.

If the source is the controller, go through these steps: This may happen for two specific reasons.įirstly, the command is not reaching the main engine, or on the other side the main device is not capable of performing the task.įirst thing first, visualize the issue, where is the main trouble? Often it is seen that the user is giving the device command and still the device is not working or responding.

This is a very common and widespread issue. So, we recommend you connect your device with a device that you use constantly, so that, in any kinda situation you can command necessary steps and functions instantly.

In an instant crucial or necessary situation, you won’t be able to give it an instant command. Because you are taking this controller device for having control for 24 x 7.īut if you are just connecting it to your barely using device and leaving it off, it does not make any sense. This is a mistake and actually a useless point. Here the hectic thing is, so many people think that they just need to connect it with a device and then leave it off. You can simply connect your phone tab or computer to your Pentair ScreenLogic and then use it as your controller. Such as, your android, windows, mac, or ios. So, the fact is, your Pentair ScreenLogic has the capability of connecting with a large scale of devices. Still some users get troubled about which device should they use as the adapter. You can check your response time, internet speed, and connection stability from there. To be noted, there will be a few options such as a connection test, and an internet test. Device will take a reboot and before that, it is gonna take some time to complete the connection process.Īfter the reboot is done, you will see your IP is visible on the top right corner of your screen.Click on your Wi-Fi and type the password down.There will be shown a list of your available Wi-Fi signals.

After that you have to click on Connect to Wi-Fi.

After that go to Advanced System Configuration and then network and Wi-Fi setup.Make sure you have turned on the mobile interface.Then go to Web & Mobile interface section.Scroll down to the bottom until you find Pentair User Portal.First, in the interface of your Pentair intellicenter, go to Settings.So, we gotta make you sure that, This process will be going on the screen. They get puzzled as the interface is a complex in the device. So, many users don’t find the Wi-Fi connection interface.

Pentair screenlogic app not connecting